Cookies policy

The purpose of this cookie policy is to inform you clearly and precisely about the cookies used on the Loofro.com website.

What are cookies?

A cookie is a small piece of text that is sent to your browser by websites you visit that enables the website to remember information about your visit, such as your preferred language and other options, in order to facilitate your next visit and make the site you find most useful. Cookies play a very important role and contribute to a better browsing experience for the user.

Cookie types

Depending on who is the entity that manages the domain from where the cookies are sent and the data obtained is processed, two types can be distinguished: own cookies and third-party cookies.

There is also a second classification according to the period of time that they remain stored in the client's browser, which may be session cookies or persistent cookies.

Finally, there is another classification with five types of cookies according to the purpose for which the data obtained is processed: technical cookies, personalization cookies, analysis cookies, advertising cookies and behavioral advertising cookies.

For more information in this regard, you can consult the Guide on the use of cookies of the Spanish Agency for Data Protection.

Cookies used on the web

The cookies that are being used on this portal are identified below, as well as their type and function:

The website of the Ministry of the Interior uses Google Analytics, a web analytics service developed by Google, which allows the measurement and analysis of navigation on web pages. In your browser you can see cookies from this service. According to the previous typology, these are own, session and analysis cookies.

Through web analytics, information is obtained regarding the number of users who access the web, the number of pages viewed, the frequency and repetition of visits, their duration, the browser used, the operator that provides the service, the language , the terminal you use and the city to which your IP address is assigned. Information that enables a better and more appropriate service from this portal.

To ensure anonymity, Google will anonymize your information by truncating the IP address before storing it, so that Google Analytics is not used to locate or collect personally identifiable information from site visitors. Google may only send the information collected by Google Analytics to third parties when it is legally obliged to do so. Pursuant to the Google Analytics terms of service, Google will not associate your IP address with any other data held by Google.

Another of the cookies that are downloaded is a technical cookie called JSESSIONID. This cookie allows you to store a unique identifier per session through which it is possible to link data necessary to enable ongoing browsing.

Finally, a cookie called show_cookies, its own, of a technical and session type, is downloaded. Manages the user's consent for the use of cookies on the web page, in order to remember those users who have accepted them and those who have not, so that the former are not shown information at the top of the page about.

Acceptance of the cookie policy

By pressing the Understood button it is assumed that you accept the use of cookies.

How to modify cookie settings

You can restrict, block or delete cookies from Lenifro.com or any other website using your browser. In each browser the operation is different, the "Help" function will show you how to do it.

GENERALITIES:

The terms and conditions set out below regulate the purchase and sale of products through the website www.lenifro.com (hereinafter, WEBSITE), the ownership of which corresponds to LOOFRO FASHION SL, with CIF B44648830 and registered office at Ramon y Cajal 1 Bajo Paterna, Valencia 46980, Spain.

Lenifro welcomes you and invites you to carefully read the General Terms and Conditions of this Website (hereinafter, the “GENERAL TERMS AND CONDITIONS”), which describe the terms and conditions that will be applicable to the purchase of products sold on this Website. Since Lenifro may modify these Terms and Conditions in the future, we recommend that you visit them periodically to be duly informed of any changes made.

Acceptance of this document implies that the BUYER: a).- Has read, understands and comprehends what is set forth herein; b).- Is a person of legal age and with sufficient capacity to enter into a contract; c).- Assumes all obligations set forth herein.

THE BUYER may register on the website using a username and password, for which he/she has full responsibility for use and custody, and is responsible for the veracity of the data provided to Lenifro.

OBJECT:

The purpose of this document is to regulate the contractual relationship of sale between Lenifro and THE BUYER at the time when the latter accepts, during the online contracting process, the corresponding box, checking it: “I accept the General Contracting Conditions”.

The contractual relationship involves the delivery, in exchange for a price, of a specific product.

This website has been designed to publicize the services offered by LENIFRO, consisting of an online shopping service for fashion items, accessories and complements.

CONTRACTING PROCEDURE:

The contracting procedure can only be carried out in Spanish. If other languages are accepted, this will be indicated before starting the contracting procedure.

In order to purchase the products offered by Lenifro, the BUYER must register through the website, either by creating a user account or by entering the required data in each session in which he/she proceeds to purchase a product. In both cases, the BUYER must freely and voluntarily provide the personal data that will be required and check the box: “I accept the Legal Notice and the Privacy Policy”.

The BUYER, when creating his/her user account, will select a username and password, agreeing to use them diligently and not to make them available to third parties, as well as to notify Lenifro of their loss or theft or of possible access by an unauthorized third party, so that Lenifro can proceed to immediately block them.

The BUYER may not choose as a user name words that are intended to confuse others by identifying him or her as a member of the provider, as well as foul, insulting expressions and, in general, those contrary to the law or the requirements of morality and good customs.

PURCHASE PROCESS:

A)- The purchasing process begins by going to the “Products” tab, where all the products to be bought and sold appear, classified by category. By clicking on any of them, the chosen product’s file appears, containing a photo, the price, VAT included, a brief description of the product and the message “check shipping method”.

B).- Shipping costs are free.

C).- Once the product has been added to the shopping cart and the shipping address has been entered, you can check the shipping costs and check the box: “I accept the General Terms and Conditions”.

To continue and complete the purchasing process, it is essential to have checked the box to accept the general terms and conditions of the contract.

E).- The customer has the option of paying the amount of their orders with a Credit Card (VISA or MASTERCARD) through a 100% secure bank gateway or with the Paypal payment gateway. The total purchase amount will be the result of adding the price of the product and the shipping costs provided.

F).- Once the payment has been made, and it is confirmed, you will receive an email at your email address indicating: i).- The purchase and payment made; ii).- The address to which the shipment will be made, which must be the one you provided us when calculating the shipping costs.

Payment security conditions: A secure server using the SSL (Secure Socket Layer) protocol is used in the payment process. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, which ensure that it is only intelligible to the user's computer and the Website's computer. In this way, by using the SSL protocol, the following is guaranteed:

That the client user is communicating his/her data to the server center of the OWNER and not to any other that attempts to impersonate the latter.

That between the client user and the OWNER's server center, the data is transmitted encrypted, preventing possible reading or manipulation by third parties.

ORDER DELIVERY:

Orders will be delivered within the maximum period of thirty days indicated above, to the delivery address indicated during the purchase process. Thus, Lenifro assumes no liability in the event that the delivery of the product or service does not take place as a result of the data provided by the BUYER being false, inaccurate or incomplete or when delivery cannot be made for reasons beyond the control of the shipping company assigned for this purpose, such as the absence of the recipient.

PRICE OF PRODUCTS:

The prices indicated in each offer in the pre-contractual process include VAT.

RIGHT OF WITHDRAWAL:

The USER has the same rights and deadlines to proceed with the return and/or claim any defects or flaws that the product or service may present, both online and offline.

The USER has a period of fourteen calendar days, counting from the date of receipt of the product, to return it (article 71 of Law 3/2014, of March 27). Unless the return is due to defects in the product, the costs related to shipping will be assumed by the USER. The product must be returned in its original packaging and in perfect condition.

The right of withdrawal cannot be applied in the following cases:

– If the product is not presented in perfect condition.

– If the product packaging is not original or is not in perfect condition. The original packaging must protect the product so that it is received in perfect condition. The use of seals and adhesive tapes applied directly to the product is prohibited.

IT IS ESSENTIAL THAT THE GARMENT MAINTAINS THE ORIGINAL LABEL

– When the product is opened and it cannot be proven that it has not been used.

– When they are personalized products or those that, for reasons of hygiene or other legally provided exceptions, are not susceptible to this right

To exercise this right, THE BUYER must contact Lenifro, within the indicated period, at the following email address contact@lenifro.com

WARRANTY:

All products sold through our website have the guarantees provided by current legislation. The parties expressly establish that the period referred to in Art. 123 of RDL 1/2007 will be one year from the date of delivery of the goods.

FORCE ELDERLY

The parties shall not be liable for any failure due to force majeure. Fulfillment of the obligation shall be delayed until the cessation of the event of force majeure.

COMPETENCE

The USER may not assign, transfer or transmit the rights, responsibilities and obligations contracted in the sale.

If any provision of these conditions is deemed void or unenforceable, the validity, legality and enforceability of the remainder shall not be affected in any way, nor shall they be modified in any way.

The USER declares to have read, know and accept these General Conditions in their entirety.

ONLINE DISPUTE RESOLUTION

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for the resolution of online conflicts between the USER and the PROVIDER, without having to resort to the courts of justice, through the intervention of a third party, called the Dispute Resolution Body, which acts as an intermediary between the two. This body is neutral and will dialogue with both parties to reach an agreement, and may ultimately suggest and/or impose a solution to the conflict.

Link to the ODR platform: HYPERLINK “http://ec.europa.eu/consumers/odr/” \hhttp://ec.europa.eu/consumers/odr/

DISPUTE RESOLUTION. APPLICABLE LAW AND JURISDICTION:

These General Terms and Conditions, as well as the use of the Website, shall be governed by Spanish law. Any dispute shall be resolved before the Courts and Tribunals of the City of VALENCIA, SPAIN, with express waiver of any other jurisdiction.

In the event that any provision of these General Terms of Use is found to be unenforceable or void under applicable law or as a result of a court or administrative ruling, such unenforceability or voidness shall not render these General Terms of Use unenforceable or void as a whole. In such cases, THE COMPANY shall modify or replace said provision with another that is valid and enforceable and that, to the extent possible, achieves the objective and intention reflected in the original provision.

“INSTAGRAM” SECTION

The User may send images of themselves through the Website and their Social Networks, in which they appear wearing clothing purchased through LENIFRO .

Since the user may be recognizable, by sending the photograph and without payment, the user agrees to transfer the use of his/her image so that it can be used on the Website for the purposes described therein. This transfer is always carried out within the maximum limits established by law and with a worldwide scope. The sending of photographs of which one is not the legitimate owner or for which one does not have the appropriate authorization for the aforementioned purpose is not permitted. The sending of the photographs and the subsequent transfer is in all cases voluntary and in no case will the user be obliged to upload any photograph.

Cookies policy

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GENERALITIES: